Make systems people actually use
The adoption playbook from someone who sold his automations to his biggest competitor.
The champion rollout method
Pick one person who uses it first and build the rollout around them, not an email announcement nobody reads.
The 30/60/90 adoption scorecard
Three checkpoints that tell you whether a system is sticking or quietly dying, well before the renewal conversation.
The 10 ways rollouts die and their fixes
The failure patterns that kill new systems, and the specific fix for each one.
No spam, one email.